FAQs

All of them as well… further information will be provided with the following question.

With an additional charging adapter. A small, thin foil needs to be placed between the phone case and the back of the phone.

We have many different adapters. If you can’t find what you need on the website, don’t despair—ask us, because there might already be a solution.

With fixed wire connection, traditional or mini cigarette lighter.

No, our cable has protective electronics, but there is nothing stopping you from supplementing this with a swinging fuse that protects the section of cable that is in front of the protective electronics.

It operates from 9-48V. On a motor, this will obviously be around 12V.

We provide everything you need.

It’s a vehicle industry requirement and regulatory system. Every component built into a vehicle sold within the European Union must have this certification. This covers many aspects, including electrical, mechanical, and chemical properties. In our case, it guarantees that the device will not interfere with the motorcycle’s or phone’s electrical and electronic systems and that it can be safely connected. Modern motorcycles are increasingly equipped with sophisticated driver-assistance systems; their communication can be disrupted or even damaged by unsuitable aftermarket electrical accessories.

The product comes with a 30-day full money-back guarantee and a 24-month warranty.

This isn’t a simple question; it depends on many parameters: the quality of the receiver coil in the phone, the distance between the phone and the charging coil, the material of the phone case, the temperature, etc. Our charger is capable of delivering 7-10W; ideally, you should expect this charging power. Experience shows that even in the worst-case scenario, it at least maintains the phone’s charge level, but in most cases, it increases it. I currently use it with an iPhone 11, with full brightness, navigation, and internet connection, and it charges the phone nicely and evenly.

All chargers get warm during charging, but thanks to airflow and the materials used in the chargers, more heat is dissipated than is generated during charging. It actively cools.

Experience shows that it is capable of supplying sufficient power. Even with continuous navigation and high brightness, the phone’s charge level increases, although not very quickly!

The wireless charging module itself works the same way as our 94X product. A key difference is that in our case, only the usual silicone case separates the phone and the charging coil. SP and Quadlock also use this point for their phone mounting mechanism, therefore, there is always a larger air gap. For this charging pad, however, you will still need a bracket, a SUB A or C power supply, and a special case that only fits your current phone, and which you may not want to use daily. If you buy all the components, you will have to pay significantly more, and you will use a special case that can sometimes cause difficulties in daily life. It is important that the ChargeBar’s clamping force acts on the two shorter ends of the phone, thus providing very stable support without affecting the accessibility of the control buttons. With our system, you can fit several similar phones into one holder with a relatively wide tolerance (+/- 5-7 mm); with the competition, you need to buy a separate special case for each device.

Our products are made of aluminum and steel. This is not only good for holding the phone with a firm grip but also for helping to dissipate the heat generated. The large open surfaces help create good airflow and efficient cooling, which is facilitated by the airflow.

Even with gloves, after minimal practice, you can insert and remove the holder in under a second.

Yes, there is. The USB-C connector we use is waterproof; the connector housing is completely sealed, preventing moisture from penetrating towards the electronics. In addition, the contacts are corrosion-resistant, so various mineral salts and their acids that may deposit on them will not cause damage.

No, not directly. The USB connector, especially USB-C, is not simply a detachable electrical connection. The electronics behind it manage complex communication with the device being charged. For example, a USB-C connector has 10 contacts, 6 of which are responsible for communication.

It doesn’t shake loose, thus preventing charging interruptions and doesn’t overload the motorcycle’s electrical system with transient signals. It’s completely waterproof without any additional accessories (silicone plugs, etc.). If your phone supports fast charging, this charger charges it with a peak power of 18W. E-marked.

We are including a cable tie; at the bottom of the charger, it has a base that can be rotated as desired and can be mounted almost anywhere. This is probably the most practical and fastest solution, and therefore it can be installed in many places on the motorcycle, and of course, it’s very cost-effective! Sometimes less is more; there’s no need to come up with unnecessarily complicated solutions for problems that someone has already solved.

Our chargers are not affected; we wash them with a high-pressure washer. The heat does not bother the 921 and 931, and we are redesigning the 911 so that it won’t be affected either.

Yes, install the appropriate bracket on every motorcycle, and if it doesn’t have a cigarette lighter, connect the cable. After that, with the help of a screw and a manually easily releasable connector, you can transfer the holder from one motorcycle to another.

The phone does get warm in a closed case, which is why we are working on a cooled solution. With product 921, the airflow continuously cools the device, preventing it from overheating. On a tour that respects speed limits, neither the device nor the charger will overheat above the ambient temperature.

Each of our chargers is equipped with a flexible vibration-damping system that completely separates the mount and the phone holder without a metallic transition. This system filters out high-energy vibrations due to the inertia of the phone and the holder. The spring mechanism of the clamping jaws acts as a secondary vibration-damping system. The resonance frequency of these two systems differs significantly from each other, thereby damping each other mutually!

I personally pushed it to 220, and there were no issues.

No, because we only secure the phone along the two short edges. There are no buttons or sensors there, so all controls are accessible. However, it’s not necessary to use them while in motion, and it’s definitely not recommended!

Of course. Most Huawei phones, however, are not suitable for inductive charging, so it is advisable to use an external charging coil in that case. In the case of Caterpillar, we support the significant thickness of the phone, but this may make it impossible to use the charging coil.

While riding, both the charger and the phone receive adequate cooling in the large aluminum block. There’s no need to turn it off; you just need to accelerate!

Everything else that is mounted on the motorcycle or constitutes the motorcycle is just as dangerous in case of an accident. The traffic regulations state that anything on the motorcycle must be secured in such a way that it does not hinder the rider in operation. If you secure the phone properly in the holder, it will not fall out, even during the most intense acceleration and deceleration. I fell twice at low speed while using 921, and the phone was unharmed; I was even glad it wasn’t in my jacket pocket.

No! The spring force holds the phone so strongly that it could only become detached under an acceleration of 15-20 G. Such acceleration does not occur under normal conditions on the motorcycle.

While riding, both the charger and the phone receive adequate cooling in the large aluminum block. There’s no need to turn it off; you just need to accelerate!

Everything else that is mounted on the motorcycle or constitutes the motorcycle is just as dangerous in case of an accident. The traffic regulations state that anything on the motorcycle must be secured in such a way that it does not hinder the rider in operation. If you secure the phone properly in the holder, it will not fall out, even during the most intense acceleration and deceleration. I fell twice at low speed while using 921, and the phone was unharmed; I was even glad it wasn’t in my jacket pocket.

No! The spring force holds the phone so strongly that it could only become detached under an acceleration of 15-20 G. Such acceleration does not occur under normal conditions on the motorcycle.

Yes. You can attach the MCB931 USB C charger to the back of all our holders. You can also buy a short charging cable from us, which has low vibration energy.

Convenient: There is no need to connect cables; just place your phone on the charging pad, and it starts charging. Protects connectors: Since there is no constant plugging and unplugging, the phone and charger connectors remain functional for a longer time, reducing wear and tear. Water and dust resistance: Inductive charging reduces dust and moisture at the connectors, which enhances the device’s durability. Easy to use: Some inductive chargers automatically recognize compatible devices, making them very easy to use. Aesthetic appearance: Inductive chargers typically have a sleek, modern design that fits well in today’s home and office environments.

We rubberize the points of the holder that may come into contact with the phone. In addition, we recommend using a simple silicone case that suits your taste, as it makes handling the phone easier during insertion.